Wir sind nun das zweite Mal im Tui Blue Scheherazade gewesen und hatten wieder einen tollen Urlaub. Hier stimmt für uns einfach alles Essen, Personal, Anlage... prima. Das einzige,was dieses Jahr blöd war,war die durchgelegene Matratze und die daraus resultierenden Rückenschmerzen. Das war beim ersten Mal (noch) nicht so. Hätte vielleicht behoben werden können- wir haben nicht nachgefragt. Ansonsten freuen wir uns schon aufs nächste Mal
Beliebte Aktivitäten
- Strand
Dear Janina, Thank you so much for taking the time to share your feedback! We're absolutely thrilled to hear that this was your second time at the TUI Blue Scheherazade and that you had another fantastic holiday with us! It's wonderful to know that everything is just perfect for you here the food, the staff, and the resort. I sincerely apologize about the worn-out mattress and the resulting back pain you experienced. This wasn't the case during your first visit, and I completely understand how uncomfortable this must have been. Please know that we would have been more than happy to address this immediately had you mentioned it to our team during your stay, we always want to ensure your complete comfort. We're delighted to hear that you're already looking forward to your next visit, and we can't wait to welcome you back for your third stay! Best regards, Shayma-TUI BLUE Experience Manager
