The Fair House Beach Resort

Dear,Daniela Warmest Greeting from Fair House Beach Resort. Thank you for taking the time to post your review. I am very sorry to hear of your disappointment and unsatisfactory experience at The Fair House Beach Resort & Hotel. As customer service remains our top priority, feedback such as yours enables us to improve our service, facilities and therefore we are very grateful to you for bringing the issue to our attention. On behalf of the management, please accept my sincere apologies for any inconvenience caused to you and your partner, please be advised that your experience in no way reflects our dedication to our valued guests. We are currently establishing an intensive training program for the entire Team to ensure that no similar incidents can occur. The Fair House Beach has served Koh Samui for over 20 years and has done so by offering wonderful accommodation in a warm and caring environment. We would also take this opportunity to thank you for your patronage - we do hope that the above misgivings will not prevent you from considering our hotel the next time you are in Samui. Thank you, Sincerely, The Management The Fair House Beach Resort & Hotel.