The Aquincum Hotel Budapest

Dear Daniel, Thank you for recently staying with us at The Aquincum Hotel Budapest. We value each guest, as we know that you have a vast choice when deciding where to stay while here in Budapest on business or pleasure. We regret to learn that we caused inconvenience with the room temperature, A/C noise and shuttle service. Please accept our apology for the inconvenience. We strive to exceed our guest expectations by providing the right room, the right technology, and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. Thank you again for your feedback, we truly appreciate knowing about our guest's experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again. Sincerely, Gábor Nemes General Manager