Aus DeutschlandHotel liegt Zentrumsnah. Gut für Ausflüge. Frühstück gut und ausreichend. Mein Zimmer stank sehr und die Abluftanlage war ohne Funktion.
Beliebte Aktivitäten
- Sonstiges
| Infos zur Reise | |
|---|---|
| Verreist als: | Alleinreisend |
| Dauer: | 1-3 Tage im März 2024 |
| Reisegrund: | Sonstige |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Thomas |
| Alter: | 56-60 |
| Bewertungen: | 19 |
Dear Thomas, Thank you for choosing to stay at Smy Lisboa Hotel and for taking the time to share your experience with us. Your feedback is invaluable as it helps us improve our services to better meet the needs of our guests. We are delighted to hear that you found our hotel's location convenient for your excursions and that you enjoyed our breakfast offerings. Providing a comfortable and enjoyable stay is our top priority, and we are glad that these aspects of your experience met your expectations. However, we apologize for any inconvenience you experienced with the condition of your room. Please rest assured that we take matters like this seriously, and we will address the issues you mentioned regarding the odor and the malfunctioning ventilation system promptly to ensure that similar situations do not occur in the future. Once again, thank you for your feedback, Thomas. We appreciate your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Warm regards, [Your Name] Front Office Manager Smy Lisboa Hotel
