Silver Beach Hotel

Dear Manfred, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our excellent location near the beach, the new sun loungers, and the friendly beach service. It’s also great to know that you found the area with its restaurants, bars, and supermarkets convenient. However, we are truly sorry to hear about the issues you encountered with your room. We sincerely apologize for the lack of cleaning during your stay and the problems with the bathroom. We understand that this negatively impacted your experience, and we are addressing this issue with our housekeeping team to ensure that it does not happen again. We will also look into the problem with the shower curtain to prevent flooding and ensure better functionality of the bathrooms. Regarding the air conditioning, we apologize for any inconvenience caused by the extra charge. We will review this policy to ensure we offer our guests the best possible experience. We appreciate your constructive feedback and are committed to making improvements where needed. We hope to welcome you back in the future for a more enjoyable stay. Warm regards, The Silver Beach Management Team