Silver Beach Hotel

Dear Nicole, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our prime location, being close to both the beach and the town, and that you found our staff to be friendly and helpful. However, we are truly sorry to hear that your experience was less than satisfactory in other areas. We take your concerns about the room condition and the quality of food very seriously. It is clear that the state of the rooms did not meet your expectations, and we apologize for that. We are actively working on plans for renovation to ensure our guests enjoy a more comfortable and pleasant stay. We also regret that the food was not up to standard during your visit. We will address the issue of food quality and temperature with our kitchen team to ensure that future guests have a better dining experience. Thank you for bringing these matters to our attention. Your feedback is invaluable to us, and we are committed to making improvements where needed. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Warm regards, The Silver Beach Management Team