Sheraton Samui Resort

Dear Ralph, We are sorry to hear your stay at Sheraton Samui Resort did not meet your expectations on this occasion. With this in mind, we would like to reassure you (and other Holidaycheck readers) that the issues mentioned in your review have already been addressed. We are very thankful for your feedback as it helps us maintain the highest standards for our guests. Since your visit last year, we have continued a program of major renovations and improvements at Sheraton Samui Resort and our Housekeeping team are very vigilant when it comes to keeping the whole resort very clean. We have also reviewed and improved the breakfast buffet (including fresh juice made to order) and are receiving wonderful feedback from our guests on social media. Our beachfront restaurant, Long Talay offers an extensive list of Thai dishes and we regularly have Thai food buffets (depending on the season) so guests can experience the wonderful local culture here in Koh Samui. We do hope you will reconsider a return visit in the near future to experience all the great improvements we have made since your stay in 2016. We look forward to welcoming you back again soon for a much more relaxing stay at Sheraton Samui Resort. Yours Sincerely Michael Grimmer Hotel Manager