Royal Central Hotel and Resort The Palm

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment you experienced during your stay. We understand your concerns about the all-inclusive experience and regret that the service, food options, and ordering process did not meet your expectations. Your comments regarding the buffet, drink service, and the challenges with the construction noise have been noted, and we will work on improving these areas to ensure a smoother and more enjoyable experience for our guests in the future. We also appreciate your suggestion regarding the all-inclusive options and will consider this as we look at ways to enhance our offerings. We are committed to providing a better experience for all our guests and hope you will give us the opportunity to welcome you back and offer you a more satisfying stay. Yours truly, Guest Relation Team