Rohanou Beach Resort

Clarification Thank you very much, for all our valued customers, who supported us and stood side by side with us and were convinced as we were convinced of the change and development in everything related to our wonderful hotel (Rohanou Beach Resort). We promise you more effort and constant work on the development of the hotel and address all the problems we face to provide our hotel in the most appropriate image. We hope to reach the highest level of service we offer to our distinguished guests We also thank all our valued customers who have attacked us and objected to our development not only, but they also denied all the employees at our (Rohanou Beach Resort) the great effort they make day and night to satisfy our esteemed guests and even accused them of failing to perform their work though they are the same employees who have always praised the professionalism and satisfaction of what they see in their efforts to promote our wonderful hotel. As per the regulations of the ministry of tourism and in order not to lose our category as four stars hotel, we must have two outdoor A La Carte restaurants to keep & to maintain as four stars hotel Unfortunately, we did not expect from our loyal repeating guests to attack us, but we were expecting support from them. In order to preserve the partnership we see in all of our valued clients, who are loyal to or even opposed to our policies we are looking seriously every day for the new ideas that satisfies our valued customers so that we are fully aware of their love for the place and their desire to be here always and all if that is possible. First, was the idea of giving each guest Credit voucher guaranteed him the right to the value of the equivalent of 50.00 Egyptian pounds discount for each person of the total value of the distinguished guest check in the Rohanou Terrace restaurant & guests are entitled to use it on a daily basis throughout their stay at the hotel? (It was also for the satisfaction of our customers and the idea that overshadowed all their thinking in terms of claiming that the management of the hotel deprives the inmates from sitting in their favorite place) Second, the hotel management team is considering another idea, which is to offer to the esteemed guests our Ultra-light all inclusive as internal privileges from Hotel Management: We are welcoming you at Rohanou Terrace over Looking the beach with the following Privileges: Enjoy Breakfast, Lunch, Dinner, A la carte or Buffet in Rohanou Terrace overlooking the beach with the following Supplement: Breakfast Supplement: 02 Euro. Per Person Per day .including Fresh Juice. Lunch Supplement: 03 Euro. Per Person per Day. Including Glass of wine. Dinner Supplement: 04 Euro per Person Per day. Including Glass of wine. This is also due to the constant care of the hotel management to satisfy all the guests who want to be in the terrace restaurant. Dear our valued customer, You have the right to express your opinion even if you object to the thought of what the management of the hotel saw and you are contrary to what you used to be. But sorry you do not have the right to deny all of their effort and make their performance in this humiliating form, which we now see. Allow us to confirm to all our loyal guests that the choice of the place of the restaurant (the place where the food is provided & served) is a genuine right of the hotel and not a forced place. It should be where the management of the hotel takes into all agreed standards. Also, according to the available facilities and at the same time look for how to achieve the desired profit. On behalf of Rohanou management team we thanks our entire loyal guest who support and encourage us in the devolvement our Rohanou Hotel with good choice of restaurants and other Facilities. Thanks in advance for your understanding & your usual & kind support to Rohanou Beach Resort & Ecolodge Hotel Management