Rodos Palace Hotel

Dear Birgit, Thank you for sharing your impressions and for taking the time to provide such comprehensive feedback regarding your recent stay. We regret to learn that several elements of your experience did not meet your expectations, particularly with regard to the condition and amenities of the room. Your observations concerning the need for renovation, the bathroom facilities, and the quality of equipment such as the hairdryer and television have been noted. We understand how these factors can impact your overall comfort. Your comments about the cleanliness and upkeep of the restaurant areas, as well as the furnishings and overall atmosphere, are also important to us. We recognize the significance of a pleasant dining environment and appreciate your candid feedback on these aspects. Additionally, we are sorry to hear that your concerns were not addressed to your satisfaction and that communication at the reception desk did not fully meet your expectations. Your feedback regarding service, language competence, and the handling of requests and complaints will be shared internally for further review. Thank you again for bringing these matters to our attention. Your input is valuable in helping us to evaluate and improve the guest experience. With sincere regards Rodos Palace Management Team