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WernerDeutschland
1 Bewertungen
Vor 1 Jahr • Verreist als Gruppe im November 2024
Leichtsinn bis zum Letzten
3 / 6

Tolle Anlage aber in die Jahre gekommen. Die Pools sind kalt. Outdoor ok. Indoor grosse Halle eiskalt. Duschen im Indoor lebensgefährlich. Offen Stromkabel an der Duschamatur Trotz Hinweis, keine Besserung


Zimmer
  • Zimmergröße
    Eher gut
  • Schlafqualität
    Gut
  • Sauberkeit
    Gut

Ok


Kommentar des Hoteliers

Dear Werner, Thank you for taking the time to share your impressions of your recent stay with us. We are pleased to hear that you appreciated the overall facilities and the outdoor areas of our property. Your comments regarding the spaciousness of the rooms and the cleanliness in different areas are also very much valued. We regret to learn about your concerns regarding the indoor pool, the temperature of the facilities, and, most importantly, the safety issues you experienced with the shower and exposed wiring. Your feedback about the lack of immediate improvement after reporting the issue is particularly concerning. Please be assured that your remarks will be communicated to the relevant departments for urgent review. Your detailed observations are important to us and will help guide further improvements to ensure a safer and more comfortable environment for our guests. Thank you once again for bringing these matters to our attention. With sincere regards, Rhodes Palace Management Team

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