Princess Andriana Resort & Spa

Dear Silvia, We would like to thank you for taking the time to share your review regarding your recent stay at Princess Andriana Resort & Spa. First of all, feedback is very important to us since it gives us the opportunity to react directly and solve the problems immediately. A simple mention about all the mentioned issues at the Front Desk or at one of our Guest Relations Agents would have been enough to find a nice solution in order to satisfy your needs. We feel delighted to read that you enjoyed our property, especially the room cleanliness. Moreover, we are glad that the mini club and the friendliness of our staff met and exceeded your expectations. We are disappointed to read that you were not satisfied with the culinary options offered in our F&B outlets and would like to apologize for any inconvenience caused. Although taste is a matter of personal preference, usually our guests are praising the variety and the quality of the food served at our F&B departments. Please rest assured that we have shared your comments with our Executive Chef and the entire management team. If only you had reported the housekeeping issues to our front desk staff, we would have the chance into reacting immediately in matter of housekeeping. Finally, we were honestly surprised to read your comments regarding our hard working animation team. We always receive positive feedback for our evening shows and a lot of our guests do praise our A-Team for their excellent performances. We are sorry that this was not the case for you. We hope that there was still some enjoyment gained out of your holiday in Rhodes and that perhaps you might consider visiting us again at some point in the future. Best regards, Princess Andriana Resort & Spa