Pickalbatros Palais Des Roses

Dear Goerg Thank you for taking the time to share your feedback with us. We are pleased to hear that you found your room spacious and consistently clean, as maintaining high standards of comfort and hygiene is very important to us. However, we are truly sorry that your experience in our restaurants and overall impression of the hotel did not meet your expectations. Your comments regarding the buffet atmosphere and the general ambiance have been noted, and we understand how important it is for our guests to feel that every aspect of their stay reflects the level of quality they anticipate. We appreciate your honest observations, as they help us identify areas where we can improve. Please be assured that your feedback has been shared with the relevant teams for further review. We hope to have the opportunity to welcome you again in the future and provide you with a more satisfying experience. Kind regards, Team Guest Service