Panorama Hotel & Village

Dear Guest, Thank you for taking the time to share your feedback with us. We are very sorry to hear that your stay did not meet your expectations. We sincerely regret that you were dissatisfied with the quality and temperature of the food, the noise levels, and the room service. We also take your comments regarding the size of the pool area and the limited number of sunbeds very seriously. It is especially concerning to hear that you did not receive an adequate response to your complaint during your stay. Please accept our sincere apologies, as this does not reflect the level of service we strive to provide. Your feedback is very important to us, as it helps us review our processes and make necessary improvements. We will address the points you mentioned internally. We truly hope you will give us another opportunity in the future to provide you with a much better experience. Kind regards, Panorama Village Team.