Mercure Resort Sanur

Dear Giovanni, Thank you very much for sharing your experience during your stay at Mercure Resort Sanur. We delighted to know that you have a pleasant stay with us. Its feels great to know that you were enjoyed our hotel location, breakfast and the staff friendliness. We take on your concern of our room, we would like to share that we do continually work on improvements to the Resort. We should have replaced all of the older mosaic shower tiles which gave old impression in the room. Now we put our efforts to repaint all of our guest room interiors and replacing all grouting for rooms that require it. I believe this will enhance our guest experience in our guestroom. Once again, thank you for sharing your experience and we are looking forward to welcoming you back again. Sincerely, Eka Handayani Guest Experience Manager