Kuredu Island Resort & Spa

Dear Marc, Greetings from Kuredu Island Resort & Spa! We are pleased to express our deep gratitude for your continued trust and for choosing our resort as your holiday destination once again. We truly appreciate your feedback, which has served to inspire us. Your compliments about our resort being like paradise and our great location are especially valued. We would like to provide further clarification on some of the points you mentioned in your feedback. According to our records, you were entitled to the Yellow band, which was communicated to you during the arrival briefing and on all our platforms. At our resort, we always prioritize our guests' satisfaction and respect their choices. We are proud to offer a range of facilities and packages that cater to the needs and preferences of our guests. Regarding the Sangu pool, we would like to clarify that guests entitled to use the Red band have access during their full stay, as we have clearly mentioned on our website. Regarding your comment on the nationalities of our guests, we would like to clarify that during December 2023, our highest number of guests were from Germany, UK, Sweden, Switzerland, Austria, and Russia. We would also like to clarify that our all-inclusive package is extensive and available for consultation on our website and shared with guests during the reservation process. However, not all drinks are included, and this information is clearly communicated to guests upon arrival and can also be found on our mobile app. We hope that these clarifications provide you with a better understanding of our resort and our policies. We appreciate your feedback and thank you for choosing Kuredu as your holiday destination. We look forward to welcoming you back to our resort on your next trip to the Maldives. Best Regards, Jorge Amaro General Manager