An sich ein tolles Hotel, aber es fehlt an guten Service. Schlange stehen beim Frühstück und Abendessen am Eingang weil zu wenig Personal vorhanden ist um alles wieder wegzuräumen.
- ZimmergrößeSehr gut
- SchlafqualitätEher gut
- SauberkeitSehr gut
Die Kissen sind leider viel zu dick und zu fest. Ein kleines und dünneres gibt es leider nicht
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Johanna |
| Bewertungen: | 1 |
Dear Johanna, Kalimera from Rhodes & "Your Kresten Royal Euphoria Team". Thank you for sharing your valuable feedback with us. We are happy to hear that you found our hotel to be great overall, and we truly appreciate your comments regarding the areas where we can improve. We are sorry to learn that our pillows did not meet your comfort preferences. We do offer different pillow options upon request, and we will certainly review how we can make these alternatives more easily available in the future. Regarding the service at breakfast and dinner, we sincerely apologize for the waiting times you experienced. Your comments have been shared with our team so that we can work on improving efficiency and ensuring a smoother dining experience for all our guests. Kindly note though that we are informing our valued guests, to avoid any "rush hours". Your input helps us to continue enhancing our services, and we hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay. Have a nice weekend and greetings from Rhodes.
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