Kassandra Palace Seaside Resort

Dear Sylvia, Thank you for choosing Kassandra Palace Seaside Resort and for taking the time to write such a positive review. We are truly happy to read that you had a pleasant stay with us and that you enjoyed the cleanliness of our facilities, the quality of our gastronomy, and the friendliness of our entire team. Your kind words are a great reward for our daily efforts and I will make sure to share them with all departments. It’s also great to know that our culinary offerings met your expectations and left no wishes unfulfilled. Regarding your remarks about the bathroom and language, please allow us to clarify that our resort is under regular improvement, and we are already taking steps towards upgrading several rooms, including their bathrooms. Your comment about the absence of a shower curtain and water splashing has been noted and will be forwarded to the maintenance team for review. As for the language barrier, we understand your concern and truly appreciate your patience. While our staff is trained to communicate in English and other major languages, we will take your feedback into account and explore options to enhance communication in German for our valued guests. We are delighted that you enjoyed the overall ambiance and offerings of our hotel, even if you didn’t join the activities this time. Please feel free to contact us directly at reservations@kassandra-palace.gr should you wish to organize your next stay. It would be our pleasure to welcome you again and hopefully offer you an even smoother experience. Kind regards, Despina Kaliva Front Operations Manager