Aus DeutschlandEssen war mega! Personal war super freundlich. Sauberkeit: Die liegen am Pool wurden nicht gesäubert sowie am Strand. Die Gläser bei der Saftbar waren sehr milchig. Die glastür im Bad hatte vom Vorgänger noch einige Spuren die wir bis zur Abreise leider immer noch sehen konnten.
- ZimmergrößeGut
- SchlafqualitätGut
- SauberkeitEher schlecht
Glastür war voller handabdrücke
- EssensauswahlSehr gut
- GeschmackSehr gut
Ambiente beim Essen
- Badekleid & Shorts
- GemeinschaftsförderungEher schlecht
- LokalwirtschaftEher gut
- Öko-ErlebnisSchlecht
| Infos zur Reise | |
|---|---|
| Verreist als: | Freunde |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Stefanie |
| Alter: | 36-40 |
| Bewertungen: | 1 |
Dear Stefanie, Thank you for choosing Kassandra Palace Seaside Resort and for taking the time to share your holiday experience. We are delighted to read that you enjoyed our culinary variety and that our staff left such a positive impression on you. Your kind words are definitely a boost for our entire team. At the same time, we are sorry to read about the cleanliness issues you encountered both in your room and in the outdoor areas. Please allow me to assure you that our Housekeeping Department takes care daily of all our guestrooms and facilities, and we regret that on this occasion we did not meet our usual high standards. We will take your remarks into serious consideration and share them with the responsible departments, as through your feedback we can ameliorate ourselves. Once again, thank you for your constructive feedback. Please feel free to contact us directly at reservations@kassandra-palace.gr in order to organize together your next summer holidays. We look forward to welcoming you back to the Kassandra Palace again soon for another memorable experience. Kind regards, Despina Kaliva Front Operations Manager
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