Kassandra Palace Seaside Resort

Dear Daniel, Thank you for choosing Kassandra Palace Seaside Resort and for taking the time to share your holiday experience. Both positive and negative comments are utilized and accepted by our resort because it helps us to become better and improve our services even more. How lovely that you enjoyed our beach . Also, I cannot but thank you for your special mention towards our most valuable asset, our staff. Regarding our rooms, our resort is under regular improvement and every year we make partial renovations in our buildings and enhancements in organization in our establishment.Furthermore, I can assure you that our prices are below average compared to those of other similar accommodation in Chalkidiki. If one takes in to account: • The environment of the resort • The star category of our company • The quality service provided by our well-trained staff during the service and • The quality of the products we provide. We are convinced that our prices are more than fair. We guarantee that if we were informed, we would have been more than glad to help you. If a guest is not satisfied in any aspect, we are available and ready to discuss and give solutions as exceeding our guests’ expectations is one of our primal goals. I am sorry to read that this was not the case in your situation. Once again, thank you for your feedback. Kind Regards, Despina Kaliva Guest Relations Manager