Hotel Estate

Dear Klaus, thank you so much for your opinion. With my family we’re trying every moment to offer a good service to our guest and we think a good service it’s not only a good food, a beautiful room… A good service it’s also the involving of the guest in all the activity and the amusement of the hotel and we are glad if you felt part of our family cause that’s what we really are trying to communicate with our hospitality… That’s true, unfortunately the hotel was built in the 1955 and we also had some room with small bathroom but during this years we’re renewing almost all our room creating Family room, Suites and Junior Suites… Now the guest that comes in holiday to our hotel can choose between 9 different kind of rooms and suites with different price and different services and the last 3 rooms that have small bathroom there the cheaper rooms… In the last 5 years we’re regularly checking the work of our employee, checking everyday some room after the room service, the restaurant etc… Unfortunately we cant check everyday every room and we’re really sorry if in your room was not enough cleaned. We really hope to reach you again in our hotel, so you can see the progress we made… GAZZONI LUCA