Das Hotel an sich ist ganz in Ordnung. Die nächste Parallelstraße ist direkt am Strand. Man muss aufpassen, welches Zimmer man bucht. Definitiv niemals das Doppelzimmer Economy. Das ist eher eine Hobbit Höhle anstatt ein Hotelzimmer. Was der Designer/Ausstatter des Hotels gedacht hat, ist eine andere Frage. Der Seifenspender hing 2 Meter neben dem Waschbecken. Die Putzmittel haben einen wahnsinnigen Chlorgeruch. Das Personal ist ganz freundlich - besonders die Barkeeper sind einfach super. Super freundlich, super Cocktails, super Betreuung.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Freunde |
| Dauer: | 1-3 Tage im Mai 2025 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Nadine |
| Alter: | 19-25 |
| Bewertungen: | 2 |
Dear Nadine, Thank you for taking the time to share your impressions with us. We are very sorry that your stay did not meet your expectations in all aspects. Unfortunately, none of the shortcomings you described were brought to our attention during your stay, otherwise we would have reacted immediately to remedy the situation. The comfort and well-being of our guests is our top priority. However, we have taken good note of your comment and will investigate the points described, such as the faulty rain shower, the smell of chlorine, the room temperature and the noise disturbance at night, in order to implement any improvements promptly. We would like to sincerely apologise for the inconvenience caused. We are very pleased to hear that you were so satisfied with the service at the bar - especially from our colleague Ronald. We are very happy to pass on your compliments. We hope that you will give us another opportunity in the future to convince you of our service under better conditions. Best regards, Customer Service, HM Balanguera Beach
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HM Balanguera Beach auf einen Blick
