Heritance Ahungalla

Dear Ms. Ina, Thank you for taking the time to share your honest and detailed feedback following your recent stay at Heritance Ahungalla. We’re truly pleased to hear that you enjoyed many aspects of your experience with us, especially the fantastic breakfast buffet and the overall relaxing atmosphere of your stay. At the same time, we deeply value your constructive observations. We acknowledge your concerns regarding the condition of certain areas of the property and the pricing at our bars. Your feedback has been noted and will be carefully reviewed with the relevant teams as we work continuously to improve our services and facilities. We also regret any discomfort caused by beach vendors and the issue of plastic waste along the shore. While we are situated on a public beach, your point is well taken, and we agree that more can be done to ensure a cleaner and more peaceful beachfront for our guests. We are actively exploring additional measures, including increasing the frequency of cleanups and enhancing beach security. Thank you once again for your helpful insights and for choosing Heritance Ahungalla. We hope to have the opportunity to welcome you back in the future with an even more refined experience. Warm regards, Nelka Kulasekara Assistant Front Office Manager Heritance Ahungalla