Helea Lifestyle Beach Resort

Dear Markus, Thank you very much for sharing such a detailed review of your stay with us at Helea Lifestyle Beach Resort. We are delighted to hear that you found our hotel well-maintained, clean, and aesthetically pleasing, and that you enjoyed the variety and presentation of the food in both our main and themed restaurants. We are also glad our reception team was able to assist you promptly whenever you had questions or concerns. We truly value your constructive feedback as well. We take note of your comments regarding the cleaning of dishes and cutlery, the friendliness of our team, and the information provided at check-in. Please rest assured that we will address these points with the relevant departments to ensure improvements. Regarding room size, our family rooms are designed for functionality and comfort, but we appreciate your perspective and will keep this in mind for future reviews of our accommodation categories. We also acknowledge your comments about pool and beach capacity and the condition of towels, and we will continue working to enhance our guests’ overall experience in these areas. Your feedback helps us identify where we can improve while also recognizing where we are succeeding. We are grateful that you would recommend our hotel overall, and we sincerely hope to welcome you back for an even more enjoyable stay. Warm regards, Angela Simonovic Guest Service Manager