HARMONY CREST RESORT & SPA Adults Only

Dear Fabienne, Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay did not meet your expectations. We regret the inconvenience you experienced regarding towels and toilet paper — this is certainly not the standard we aim to maintain, and your comments have already been shared with our housekeeping team to ensure better consistency. We're also sorry to hear that the room and bathroom did not feel comfortable for you, and that the food did not meet your preferences. While many guests enjoy our variety, we understand that tastes vary, and your input will be taken seriously by our kitchen team. We’re glad to know you found the pool area and loungers to your satisfaction and that you appreciated the friendly attitude of the team. Your feedback is important to us, and we truly hope you might give us another opportunity in the future to offer you a more pleasant and relaxing experience. Best regards, The Hotel Management