- Preis-Leistungs-VerhältnisEher gut
Etwas überbewertetes Hotel mit schönen Zimmern, gutem Service, mäßigem Essen und teilweise überfordertem Management
Gut ausgestattete Zimmer. Kein besonderer Zimmerservice - einmal fehlte ein Handtuch.
Insgesamt für 5 Sterne Hotel nicht ausreichend. Frühstück relativ geringes Angebot. Kaffee mäßig. Abendessen meist nur lauwarm und qualitativ nicht überragend. Am besten sind dänoch die indischen Gerichte.
Servicepersonal, v. A. Martha im Buffetrestaurant, insgesamt sehr freundlich und hilfsbereit.
Hotel liegt zentral in der Stadtmitte
Beliebte Aktivitäten
- Kultur & Erlebnis
- Ausgehen & Nightlife
Infos zur Reise | |
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Verreist als: | Alleinreisend |
Dauer: | 1 Woche im Juni 2023 |
Reisegrund: | Stadt |
Infos zum Bewerter | |
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Vorname: | Thomas |
Alter: | 61-65 |
Bewertungen: | 3 |
Dear Thomas, Thank you for sharing your detailed feedback following your recent stay with us. We are truly pleased to know that you found our rooms well-equipped, appreciated the central location, and especially highlighted the friendly and helpful service of Martha in the buffet restaurant. We will gladly share your kind words with her. At the same time, we sincerely regret to learn that certain aspects of your experience did not meet your expectations. Your comments regarding the breakfast variety, coffee quality, dinner temperature, and occasional lapses in room service have been carefully noted and shared with the concerned departments for improvement. We are also pleased that you enjoyed the Indian dishes, and we will continue to build on this strength. Your observation about management and overall consistency is valuable to us, and we are committed to making the necessary enhancements to ensure that our service reflects the true standards of a 5-star hotel. We greatly appreciate your constructive feedback, and we look forward to the opportunity to welcome you back and provide a more seamless and enjoyable experience on your next visit. Warm regards, Grand Millennium Al Wahda Hotel Management