Das Hotel Ansich war in Ordnung, das Personal an der Rezeption war nicht so freundlich und nicht hilfsbereit. Hatte drum gebeten uns zum dem Hotelzimmer zu begleiten, mit Kind Koffern und Kinderwagen alleine war schon schwer, plus dazu war es dunkel, also war suchen an gesagt. Sauberkeit war O.K. Die Kellner waren nicht so freundlich. Aber ein großer Pluspunkt an die Lifeguard und an die Animateure. Es war ein super Urlaub und ich würde tatsächlich nochmal in das Hotel.
Beliebte Aktivitäten
- Strand
Dear guest, Thank you for taking the time to share your feedback following your stay with us. We are pleased to know that you had a great holiday overall and that you would consider staying with us again. It is especially rewarding to read your kind comments about our lifeguards and entertainment team. We will be delighted to pass on your compliments, as they will be pleased to know they helped make your stay enjoyable. At the same time, we are sorry to learn that your experience with our reception and restaurant service did not meet your expectations. We regret that you did not feel welcomed or sufficiently assisted upon arrival, particularly when travelling with a child, luggage, and a stroller. Your comments regarding the friendliness and helpfulness of our reception and restaurant teams have been shared with the respective department managers for review and further training where necessary. We also appreciate your positive comments regarding the cleanliness of the resort. Thank you once again for your valuable feedback. We look forward to welcoming you back in the future and providing you with an even better experience. Best regards, Globales Quality Manager
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