Globales Bouganvilla

Dear Patrick, We deeply regret to know that your stay with us did not meet your expectations. Be sure that all our guests comments are tracked and investigated, and that they will help us to keep improving our services. We are sorry to hear that you did not feel well during your stay with us, and hope that by now you are fully recovered. Our culinary team adheres to stringent quality standards and we did not detect any issue with our food quality. Gastric issues can be due to many reasons, including changes in diet or heat stroke, and is not indicative of a problem with our food service.We will appreciate if you may reconsider to give us another opportunity to welcome you again, in order to provide you with our best service and recover your trust in our hotel. Best regards, Globales Bouganvilla Quality Manager