Aus DeutschlandEs war in vielen Ecken sehr schmutzig. Die Tische im Barbereich musste man selber abräumen und sauber machen. Das Personal im Speisesaal/Terrasse ließ sehr zu wünschen übrig.
Beliebte Aktivitäten
- Sonstiges
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 2 Wochen im August 2025 |
| Reisegrund: | Sonstige |
| Infos zum Bewerter | |
|---|---|
| Vorname: | ULRIKE WALTRAUT |
| Alter: | 46-50 |
| Bewertungen: | 1 |
Dear Ulrike, Thank you for taking the time to share your feedback. We are very sorry to hear that your experience did not meet your expectations, especially regarding the cleanliness and service in our bar and dining areas. Please know that maintaining high standards of hygiene and attentive service is very important to us. We regret that we fell short during your visit, and your comments have been shared with the relevant teams to ensure immediate improvements. We truly appreciate your honesty, as it helps us to enhance the experience for all our guests. We hope you might consider giving us another opportunity to provide you with a much better stay in the future. Kind regards, Globales Bouganvilla Quality Manager
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