Fort Arabesque Resort, Spa & Villas

Dear Valued Guests, Thank you very much for taking the time to share a review of your recent stay with us. We truly value every guest's feedback, as it plays an essential role in helping us maintain and improve the quality of service we aim to provide. We sincerely appreciate your kind words and positive comments about the hotel — it’s always encouraging to hear that aspects of your stay were enjoyable. Kindly be informed that our beach stretches over 800 meters, and we provide a sufficient number of sun loungers both on the beach and around the pool area. For guests seeking added comfort and convenience, we offer an optional Beach Service Plus package against charge. This includes reserved sun loungers and a personal ice box filled with cold beverages, refreshed daily. Please note that this service is entirely optional and not mandatory. Kindly be informed that we have constant trainings four staff members to improve their skills and attitude and doing our best to provide a highest level of services. Please be assured that we will share your feedback with the responsible department heads to initiate improvement measures. Please accept our personal apologize that some aspects did not meet your expectations. We are very happy that overall, you had a lovely stay in our hotel but we will definitely work on all your comments to further improve our hotel. We hope to welcome you back again soon in Fort Arabesque for better experience. With best regards, Guest Relations