- Preis-Leistungs-VerhältnisSchlecht
Achtung Eltern ! Nicht buchen ! Die Anlage ist sehr schön, jedoch können die Kinder nichts davon nutzen, da das Wasser super kalt ist! Alle Pools sind nicht beheizt! Es gibt ein Hallenschwimmbad, aber da dürfen Kinder nicht rein ! Die Kinder sind sehr enttäuscht über diesen Urlaub ! Sonst ist das Hotel sehr schön und gepflegt!
Beliebte Aktivitäten
- Sonstiges
Infos zur Reise | |
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Verreist als: | Familie |
Kinder: | 2 |
Dauer: | 2 Wochen im Mai 2022 |
Reisegrund: | Sonstige |
Infos zum Bewerter | |
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Vorname: | Sylwia |
Alter: | 31-35 |
Bewertungen: | 1 |
Dear Sylwia, Thank you for taking the time to share your review following your recent visit with us. While we are pleased that you decided to stay at the Euphoria Resort, we are sorry to learn that you were disappointed with the service you received during your stay. We our proud for the costumer service and genuine hospitality delivered to our guests which is highly praised among previous guests on social medias and platforms, however it saddens us that this time we did not reach your expectations. Kindly be informed that our indoor pool is suitable for children over 16 years old (as mentioned in the hotel's website) as it is situated inside the Harmonia Spa, an area of peace and tranquility. Moreover, here at Euphoria Resort we take each comment into serious consideration and therefore we would really appreciate if you could share more information regarding low rating regarding your dining experience and the sports/entertainment section. Please feel free to contact us at : guestrelations@euphoriaresort.gr We sincerely hope you will accept that the difficulties you experienced with your stay are certainly not reflective of our normal standards. Once again thank you for your feedback. Should you reconsider and decide to visit us again in the future we will be more than happy to have you with us and take the opportunity to reclaim your faith in our services. Kind regards, Euphoria Resort Management Team