Bella Vista Resort Hurghada

Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay with us was a disappointment. Your detailed comments are important, and we appreciate you bringing these issues to our attention. We are sincerely sorry that you were not satisfied with our food and found the dishes to be dried out or tasteless. Providing a great dining experience is a top priority, and it is clear we fell short during your visit. We have shared your feedback directly with our head chef and the kitchen team to review our preparation methods and food quality. We also sincerely apologize for the unacceptable frustration caused by the missing swimming trunks and the overall inconvenience you faced. We are investigating this matter with our housekeeping and security teams to ensure such an incident does not happen again. We have also noted your comments regarding the Wi-Fi, the limited water bottles, the paper cups, and the bathroom drainage. Please know that we are looking into all of these points to make immediate improvements where possible. We hope you will consider giving us another chance in the future. We are committed to making the necessary changes to ensure a much better experience for all our guests.