Hatten Halbpension gebucht, dadurch konnten wir nur im Buffetrestaurant essen. Das Essen war nichts besonderes, hat sich oft wiederholt und war teilweise nicht richtig warm. Wenn man alkoholische Getränke konsumieren wollte, mussten diese noch vor Ort bezahlt werden, statt sie auf die Zimmernr. buchen zu lassen ! Lächerlich für ein 5 Sterne Hotel!
Beliebte Aktivitäten
- Strand
Dear Christiane, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your dining experience did not meet expectations, especially regarding the variety and temperature of the dishes, as well as the limitations you encountered with the half‑board package. Your comments have been shared with our culinary and service teams for immediate review, as this is not the standard we aim to deliver. We understand how important dining is to the overall stay, and we regret that the buffet restaurant did not offer the level of enjoyment you were hoping for. For future visits, we would be delighted to welcome you back with our All‑Inclusive Dine Around package, which offers a comprehensive dining experience featuring breakfast, lunch, and dinner, along with selected beverages (alcoholic/non-alcoholic) at up to 12 restaurants and bars. We truly hope to have the opportunity to restore your confidence and provide a more enjoyable and seamless experience on your next visit. Best regards, Giuseppe Palmieri Director of Operations Beach Rotana Abu Dhabi
