- Preis-Leistungs-VerhältnisGut
Das Hotel liegt in der Palmeraie. Das Personal an der Rezeption ist übertrieben höfflich. 3 Tage keinen Wifi, keine Entschuldigung, Die Zimmer sind gross und sauber. Das Buffet ist gut. Keine 5 Sterne wert.
Beliebte Aktivitäten
- Kultur & Erlebnis
- Ausgehen & Nightlife
Infos zur Reise | |
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Verreist als: | Freunde |
Kinder: | Keine Kinder |
Dauer: | 3-5 Tage im März 2024 |
Reisegrund: | Stadt |
Infos zum Bewerter | |
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Vorname: | Elisabeth |
Alter: | 46-50 |
Bewertungen: | 133 |
Dear Elisabeth, On behalf of the entire team Be Live Collection Marrakech Adults Only. We would like to thank you for sharing your feedback with us. We appreciate your comments and are glad to hear that you found our front desk staff to be polite and our rooms to be spacious and clean. We apologize for the inconvenience you experienced with the WiFi during your stay. The issue was beyond our control and was caused by technical problems with the service provider in the area. We made every effort to address the issue promptly and explored alternative options to minimize the impact on our guests. We understand the importance of reliable WiFi connectivity and apologize for any frustration this may have caused. We understand that preferences can vary, and we strive to provide a comfortable and enjoyable experience for all our guests. While we regret that your experience did not meet your expectations, we are certified with all the requirements to maintain our 5-star status and continuously work to uphold the highest standards of service and quality. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience. Warm regards,