Das Hotel war sehr schön und das Personal war auch sehr freundlich. Aber die Zimmer war sehr laut man hörte ständig von anderen Gästen wie sie die Türen zugknallten das sehr unangenehm vor allem am Abend. Wir konnten auch nicht einmal an den Pool gehen da schon viele Urlauber die Liegen schon in der früh belegt haben mit Handtüchern.
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- Sonstiges
Dear Bärbel, Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience was marred by noise disturbances and the difficulty in finding available loungers by the pool.Our team is committed to providing a comfortable and enjoyable environment for all our guests. We will certainly take your feedback to heart and work on these to ensure a more peaceful and accessible experience for everyone. If you had let us know about these concerns during your stay, we would have done our best to address them immediately and enhance your experience. We also apologize for replying in English, as we want to ensure clarity in our response. Beside that, we are glad to hear your kind recognition of our resort and our hospitable staff like many other travelers did. We deeply appreciate your understanding and hope to have the opportunity to welcome you back in the future. Thank you once again for your valuable feedback. Warm regards, Bali Mandira Beach Resort & Spa Management
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