Bahia Principe Luxury Ambar

Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the quality of our food and found the hotel beautiful. These are aspects we take great pride in, and we are happy they contributed positively to your stay. We regret to learn about your concerns regarding the check-in process and currency exchange. Please rest assured that your comments have been shared with our management team to review and ensure transparency and fairness in all procedures. Our goal is always to provide a welcoming and trustworthy experience for every guest. We also appreciate your observation about the lively atmosphere in the afternoons. While many guests enjoy social activities, we understand that preferences vary, and we will continue working to balance entertainment with relaxation areas for those seeking tranquility. We sincerely hope you will give us another opportunity to welcome you back and provide the exceptional experience we are known for. Should you decide to return, please feel free to contact us directly so we can assist with any special requests. Thank you again for your valuable feedback. Tetiana H. Guest Relations Department