Amwaj Rotana Jumeirah Beach Residence

Dear Ms. Katrin, Warm greetings from Amwaj Rotana Jumeirah Beach! Thank you for choosing to stay with us and for taking the time to share such detailed feedback. We are pleased to hear that you found our team friendly and that you enjoyed the pool area, your room comfort, and the overall All-Inclusive experience. Your kind words about our accommodating staff are truly appreciated. We also value the constructive points you highlighted. While early arrivals are always welcomed, room availability depends on the occupancy from the night before, and we understand how waiting can affect the start of a holiday. Your comment regarding language expectations is also noted—guest communication is important to us, and we continue to enhance our multilingual support where possible. Your observations about the breakfast service and bathroom condition are helpful as we continuously review and refine our operations and facilities to ensure a smooth experience for all guests. Additionally, your clarification about the AI Plus package will certainly benefit other travelers considering their options. Thank you once again for sharing your thoughts. We are glad your stay overall met your expectations, and we look forward to welcoming you back for an even more seamless experience in the future. Warm regards, Hossam Kamal General Manager