Amwaj Rotana Jumeirah Beach Residence

Dear Mr./Ms. Radovan, Warm greetings from Amwaj Rotana Jumeirah Beach! Thank you for taking the time to share your feedback with us. We are pleased to hear that overall you had a very good experience during your stay. However, we sincerely apologize for the concerns you raised regarding cleanliness and space around the pool area. Please be assured that maintaining a clean and comfortable environment for our guests is a top priority, and we regret that on this occasion, we fell short of your expectations. We also understand that busy periods can affect the availability of sunbeds and space, and we appreciate your patience during these times. Your feedback is invaluable, and we will share it with our operations team to ensure improvements are made to enhance the pool experience for all guests. We hope to have the opportunity to welcome you back soon and provide you with an even more enjoyable and comfortable stay. Warm regards, Hossam Kamal General Manager