Akti Imperial Deluxe Resort & Spa Dolce by Wyndham

Dear Zana Thank you for your review. We regret that your experience did not meet your expectations and that you chose to leave the hotel after two days. While we always welcome constructive criticism, we must also clarify that we stand by the integrity of the many positive reviews we receive from guests who have genuinely enjoyed their time with us. We are sorry to hear that you found the room and bedding uncomfortable, and that our culinary offerings did not meet your personal standards. Your remarks about the food presentation and team motivation have been noted and shared with our chefs and restaurant managers for internal review. That said, our hotel operates under strict quality and service standards, and we continuously receive positive feedback from a wide range of international guests—including frequent travelers and returning visitors. We understand that preferences can vary, and we respect your decision to move to another property that better suited your taste. Thank you again for your feedback. We wish you more enjoyable travels in the future . Best Regards Stella Chatzikonstantinou Public Relations Manager