Waldhotel Tannenhäuschen

Dear Guest, Thank you for taking the time to share your impressions of your stay at our hotel. We regret that your visit was affected by the increased number of guests in the wellness area on weekends and the ongoing construction work. We understand that a relaxed atmosphere and undisturbed relaxation are particularly important to our guests. The current expansions and modernizations are intended to lead to a long-term improvement in quality, but unfortunately, they are causing some inconveniences during the work, which we deeply regret. We are sorry to hear that the massages did not meet your expectations. Your feedback is very valuable to us, as it is our goal to offer every guest special moments of relaxation. We appreciate your positive feedback on the cleanliness, the pool area, and the service. At the same time, we take your critical comments about the atmosphere, the food, and the location seriously and understand that these factors influenced your overall impression. Thank you for your honest and detailed feedback – it helps us to further improve our offerings and processes.