Aus DeutschlandStatt 5 Sterne leider nur ein gut gemeinte 4 Sterne. Das Essen war kalt und zäh Frühstück war Okay. Die Zimmerreinigung unmöglich( tote Würmer im Bad wurden 5 Tage nicht entfernt) einfach allgemein schmutzig. Minibar nicht aufgefüllt. Kopfkissen nicht überzogen. Service Mitarbeiter in den Restaurants und Bars waren super.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im Oktober 2017 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Roswitha |
| Alter: | 56-60 |
| Bewertungen: | 6 |
Dear Roswitha, Thank you for taking the time to write us a review here on Holidaycheck. As we are committed to deliver exceptional service every time, we are in process of continuously improving our guests’ expectations. Therefore, we regret to learn that you were not fully satisfied with your stay with us. If we had known all the issues you have been troubled with it would have given us a chance to address them immediately to our team and they could be solved and satisfied your stay with us. We understand you have been frustrated with your previous stay however should you wish to visit Zanzibar again, we would be pleased to host you and have no doubt your stay will be perfectly satisfying and we will be please if you contact us. We take great pride in ensuring that all our guests are being looked after in the most efficient and professional way. The positive as well as the negative feedback has been shared among the team in order to prevent any kind of recurrence. I hope you give us a chance to serve you again and we are looking forward to see you again at Dream of Zanzibar. Sincerely The Management
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