Aus DeutschlandTolle Gastgeber- freundlich, hilfsbereit, entgegenkommend. Gute Lage, Zimmerservice top! An einem Abend war etwas laut bis zur Mitternacht, aber ich glaube ich hatte bloß Pech – im Nachbarzimmer wurde gefeiert (die Zimmerwände hätten etwas dicker sein können). Ansonsten war alles in Ordnung.
| Infos zum Bewerter | |
|---|---|
| Vorname: | Marina |
| Alter: | 71+ |
| Bewertungen: | 166 |
Dear Marina, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for taking your precious time for rating us and having chosen our resort as your preference stay. We are thrilled to know you have had a wonderful stay and that our facilities and excellent have meet up to your expectations in making your stay at The Laguna Resort & Spa enjoyable. At the other side, we deeply apologize for the less than perfect experience you encountered in relation to the noisy disturbance. This is not the level of service we strive to provide, and we appreciate your patience in bringing it to our attention. Please do know that your feedback is important for us and we are always looking to serve our guests better and continuing to improve. Once again, thank you for choosing The Laguna, a Luxury Collection, Resort & Spa, Nusa Dua and do hope we have a chance to welcome you back to create better holiday experience with you. Warm regards, Lucia Liu General Manager
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