SUNRISE Royal Makadi Resort

Dear Mr. Felix The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations and proud of your comments! Telling the truth we cannot ask for better recommendation. It was honor to welcome you in SUNRISE Royal Makadi. We truly appreciate your open and honest feedback about your experience at our hotel and we are very glad to hear that you enjoy your tme with us. We are very concerned with the comments you made that food in the Main Restaurant is not always hot enough. Kindly be informed that our quality department is monotoring the food temperature during each meal. We really do regret that we had no possibility to revise your information while you were still with us. We hope that during your next visit we will have the opportunity to exceed you expencation regarding the point mentioned above. The last good news we would like to announce – egarding the HD TV – is that the implementation is already ongoing. As you can see from the comments mentioned above we truly care about our guests’ opinion and we are doing our best to grow bigger for you. At the end we would like to thank you for comments about all our staff and A’La Carte Restaurants. It is very important for us to know your opinion to have a possibility to develop and provide our best to our valuable guests. We are looking forward to see you in SUNRISE Royal Makadi soon. It will be our honor to welcome you home again. Sunny regards, Hotel Management