SUNRISE Montemare Resort - Grand Select

Dear Leonie Anna, First of all we would like to thank you for choosing SUNRISE Montemare Resort -Grand Select- for your holidays. It was a pleasure for us to host you and on behalf of all team we would like to thank you for such valuable feedback. We are pleased to know that you spend great holidays in the Resort, in the main time we could see that not all servcie meet your expectations. We are sorry for this. We are reading good words about food, but evaluation is 3 out 5. Hotel Managment taking to concideration each single guest recommendation to prevent in the future. We know that each person is very busy at this moment and time became very valuable, but if could find just 5 minutes to gave explanation of reason low rating Hotel Management can gave corrective action based on mentioned information in feedback. Many thanks for the review of your vacation. It has been our pleasure to look after you during this period and we are looking forward to another opportunity to impress you with our service See you soon. Warm regards, Team of SUNRISE Montemare Resort -Grand Select-