SUNRISE Alora Aqua Park Resort

Dear Mariame ! Thank you very much for taking your time in order to share your point of view. We regret that the hotel didn't meet your expectations. We kindly ask all our guests to inform the management on the spot about any point of dissatisfaction during the stay so that we will be able to take necessary action and make the stay more comfortable, however the guests still prefer to do it after the check-out when it is impossible to change negative impression. We apologize for any inconvenience caused, all your comments will be passed to the management. We hope that you will always have only positive experience on holiday in the future. Kind regards, The Management of Hawaii Caesar Palace Hotel & Aqua Park