Handtuchwechsel im Zimmer alle zwei Tage ist zu wenig. Handtuchwechsel der Pool Handtücher alle drei Tage ist viel zu wenig. Das Essen war grundsätzlich in Ordnung. Allerdings gibt es alle sieben Tage dasselbe.
Infos zur Reise | |
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Verreist als: | Familie |
Kinder: | 2 |
Dauer: | 2 Wochen im Juli 2023 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Familienurlaub |
Alter: | 51-55 |
Bewertungen: | 3 |
Dear valued guest, Thank you for taking the time to share your experience at our resort. We greatly appreciate your feedback and are delighted to hear that you enjoyed your stay overall. We would like to take a moment to address your concerns about our towel policy. At Sofianna Resort & Spa we are committed to upholding our Eco-friendly policies, which extend to various aspects of our operations, including our towel usage. We understand the importance of conserving resources and reducing waste, which is why we have implemented a towel reuse program. Our towel reuse program encourages guests to use their towels more than once, helping to minimize water and energy consumption as well as reducing the environmental impact associated with constant laundering. However, we understand that individual preferences may vary, and we apologize if our towel policy was not communicated clearly during your stay. We value your feedback and will take this opportunity to make sure that all our clients are fully aware of our Eco-friendly initiatives, including the towel reuse program. Your input is invaluable in helping us improve and continue our commitment to sustainability. Once again, we appreciate your stay at Sofianna Resort & Spa and hope that you will consider returning in the future. We appreciate deeply your higher rate 6/6. We look forward to the opportunity to welcome you back to our Eco-friendly resort. Warm regards, The Management
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