Aus der Schweiz- Preis-Leistungs-VerhältnisSchlecht
Nicht ausreichend gepflegt und laut. Hunde am Pool, und das Personal findet dies in Ordnung. Irgendwie für ein Resort fand ich Sheraton nicht befriedigend, es gibt viel bessere Optionen in der Nähe.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Alleinreisend |
| Dauer: | 1-3 Tage im November 2016 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Igor |
| Alter: | 31-35 |
| Bewertungen: | 304 |
Dear Igor, Thank you for staying at Sheraton Samui Resort and for taking the time to leave a review on HolidayCheck. We are sorry to hear there were some aspects of your stay that did not meet your expectations on this occasion. Please rest assured we read all of the feedback from our guests on HolidayCheck. We also discuss any potential opportunities for improvement with our senior management team in an effort to keep our standards consistently high. With this in mind, we would like you to know the issues you kindly shared with us have now been taken care of. There are a number of stray dogs in Thailand and they are sometimes attracted to restaurants near the beach due to the fact some visitors like to feed them. We have stationed a full time security guard at the beach to monitor this situation and make sure that our guests are always comfortable during their stay. Thank you for scoring us 4 stars out of 6. We sincerely hope you will consider a return visit to stay with us again so that we can showcase the many improvements made since your last visit! Thank you once again and wishing you safe travels ahead. Bruce Humphry General Manager
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