Seaside A Lifestyle Resort

Dear Astrid and Torsten , Thank you for taking the time to provide feedback on your recent stay with us. While we are pleased to hear that many aspects of your stay were enjoyable, we sincerely apologize for the inconvenience you encountered with the shower in your room. We deeply regret the issue with the water leakage and the unsatisfactory response you received when reporting it. This does not reflect the high standard of service we strive to offer, and we understand your frustration. Since you brought the matter to our attention, our maintenance team has thoroughly addressed and resolved the issue to prevent any further inconvenience for future guests. Your feedback is invaluable to us, please rest assured that we take your comments seriously and are committed to making improvements. We truly appreciate your understanding and hope that, despite this issue, you enjoyed your stay. We would be grateful for the opportunity to welcome you back and provide you with the seamless experience you deserve. Warm regards, Seaside Team