Pickalbatros Oasis Hotel - Port Ghalib

Dear Hans-Werner, Many Thanks for taking the time to complete a Holidaycheck review about your stay at Port Ghalib Resort. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of the comments you raised in your review have been shared with the management team and I would like to take the time to offer the following feedback. Please note that our team of Chefs are consistently checking and replenishing serving dishes as required for the duration of the meal, furthermore the hotel works with a 7 day rolling menu providing varying International theme dishes and several live cooking stations (pizza, pasta, BBQ grill, salad station) are also available supplementary to the main buffet dishes. The menu includes 5 varieties of fresh fruit available daily and the buffet is always offering a vegetable dish at both lunch and dinner. Kindly note that the animation daily program is from 10 am till 17 pm. There are quiet places at the Lagoon and at the beach where there is no animation program. The evening program starts at 20:30 till 23 pm. Only two day in the week there is beach party till 1:30 am. Please note the the arrival time to the hotel is according to the flight schedule. I am sorry to read that you were not completely satisfied with some points of your stay. These comments have been taken on board by our Manager who will consider all comments for future guests. I hope the above goes some way to answering the points you raised in your review and if we can be of an further assistance in this mater then please don’t hesitate to contact the hotel directly. Regards Port Ghalib Resort Team