Zentral gelegen, direkter Metrozugang. Großes Hotel mit gutem Standard, geräumigem Zimmer/Bad und exzellentem Frühstück. Checkin und Service allerdings nicht ganz auf der Höhe (lange und umständliche Prozedur beim Einchecken, Fenster im Zimmer nicht geschlossen, Rechnung mit Tippfehlern)
Dear Guest, We sincerely thank you for your feedback and are pleased that you enjoyed our central location with direct access to the subway, the spacious rooms, and the excellent breakfast. At the same time, we regret that your experience during check-in and the service process did not meet our high standards. Our goal is to offer our guests a seamless stay through careful preparation and precise execution. We are pleased that you experienced a good overall standard, and we greatly appreciate your feedback. Your impressions help us confirm the level of service quality we strive for. We hope to welcome you back soon and provide you with another thoroughly enjoyable experience. Best regards, Onofre David Nieto Gutierrez Guest Relations Manager NH Collection Brussels Centre
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